All orders are processed within 1–2 business days.

Orders placed on weekends or holidays may require additional processing time.

We offer multiple shipping options at checkout depending on your location.

Estimated delivery times will be displayed during checkout before payment.

Once your order has shipped, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Your privacy matters.

All orders are shipped in plain, discreet packaging with no indication of the contents.

While we do our best to ensure timely delivery, shipping carriers may occasionally experience delays beyond our control.

If your package hasn’t arrived within the expected timeframe, please contact us at sense@sovaatouch.com.

If you have any questions about shipping or your order, feel free to contact us at sense@sovaatouch.com.